1. Billing in Advance
Subscriptions are billed in advance for the upcoming billing period (monthly or annually). Access to Pro features begins as soon as payment is confirmed.
2. Automatic Renewal
All subscriptions automatically renew at the end of each billing period at the then-current price until you cancel. You will be notified of material price changes before they take effect.
3. Cancellation
You may cancel your subscription at any time from your account or by contacting support. Cancellation:
- Prevents any future renewal charges.
- Does not automatically issue a refund for the current billing period.
- Keeps Pro access active until the end of the current paid period.
4. Refund Requests
Refund requests are reviewed on a case-by-case basis under this Refund Policy and any applicable consumer-protection laws in your jurisdiction. Rights that cannot be waived under mandatory local law remain unaffected.
5. Free Trials
If we offer a free trial, you may cancel before the trial ends to avoid being charged. If the trial converts to a paid subscription, standard renewal and refund terms apply.
6. Service Availability Issues
If the Service is unavailable due to a verified technical issue that is attributable to I Love AI and materially prevents you from using paid features, our support team may review refund or credit requests on a case-by-case basis.
7. How to Request a Refund
Send your request to info@sintools.in with your account email, the transaction date, and a brief description of the reason. We aim to respond within a reasonable time frame.
8. Chargebacks
We ask that you contact us first before initiating a chargeback so we can resolve issues directly. Fraudulent chargebacks may result in account suspension.
9. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent revision. Changes will not affect refund requests submitted before the change took effect.
